Refund Policy

At **Steroids Australia**, we are committed to providing our customers with the highest quality products and services. If you’re not completely satisfied with your purchase, our refund policy is here to help.

Eligibility for Refunds

You may be eligible for a refund under the following conditions:

– **Defective Products:** If you receive a product that is damaged or defective, please contact us within 14 days of receipt.
– **Incorrect Items:** If we send you the wrong item, we will gladly exchange it or issue a refund.
– **Unopened Products:** Unopened products may be returned within 30 days of purchase for a full refund.

Non-Refundable Items

The following items are non-refundable:

– Opened or used products.
– Products purchased during promotional sales or clearance events.

How to Request a Refund

1. **Contact Us:** Email our customer service team at [contact email] within the eligibility period.
2. **Provide Details:** Include your order number, a description of the issue, and any relevant photos.
3. **Return Instructions:** We will provide you with instructions on how to return the item.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

Shipping Costs

Shipping costs are non-refundable. You will be responsible for paying your own shipping costs for returning items.

Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about our refund policy, please reach out to us at:

**Sales@SteroidsAustralia.com**

Thank you for choosing Steroids Australia! We appreciate your business and strive to ensure your satisfaction.